Travelling to the EU: Passenger Rights

When traveling to the European Union, you have some privileges as a traveler.  Consumer travel privileges in the United Kingdom remain unchanged as of January 1, 2021. 

If you fly commercially by air, road, train, or sea, you have the same rights if you are denied boarding, or if your flight is canceled or delayed for an extended period of time. 

Make certain you’re covered by travel insurance

Before you leave, you can purchase travel insurance. When looking for travel insurance, keep these tips in mind. 

You should be familiar with the travel insurance’s terms and conditions, as well as the coverage it provides for healthcare and travel disruption. 

If you have any concerns, contact your insurer. You can read more about what travel insurance covers here.

Using credit cards to book your vacation 

If at all possible, book travel and vacations with a credit card, as this will provide you with some insurance if your travel company goes out of business. For credit card charges between £100 and £30,000, you might be eligible for a refund. 

ABTA safeguards 

Holidays booked with members of the Association of British Travel Agents (ABTA) provide financial and legal cover, as well as the assurance that passengers will receive the vacation they paid for. 

If something isn’t delivered on time or as planned, the company or its suppliers are responsible for fixing the problem by providing an alternative or a complete or partial refund. Passengers may be eligible for compensation in some circumstances. 

ATOL coverage 

Travelers who book a holiday that requires a flight are covered by the UK Air Travel Organisers’ Licence (ATOL) scheme. 

If an ATOL-licensed travel company fails, your money will be safe and you will be able to return home. 

ATOL would not protect the bulk of bookings made directly with airlines. Package purchases made in the United Kingdom by travel companies based in the European Union, Iceland, Liechtenstein, and Norway will not be covered. The system in the company’s home country must secure these bookings.

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